Question:

What is the discount rate?

Answer:

Every bank charges a discount rate. The discount rate is the
percentage of each transaction that the processing company charges to handle
the transaction for you, Our discount rates are the lowest for both retail
(swiped) merchants and for mail order/telephone order and Internet merchants
in the industry.


Question:

Are all charges proccessed at the discount rate?



Answer:

You need to be very careful here, as this is where many proccessing
companies will hide much higher rates. They will offer you a low disount rate,
but, very few charges will actually qualify for that rate, most charges will
be downgraded and charged at a much higher percentage. At ACCPC everytime
you process a customers Visa/MasterCard/Discover you will be charged the interchange plus rate quoted.



 
Question:

How about other miscellaneous fees? Where are the hidden charges?
Everybody else has them!



Answer:

We don't believe in deceptive practices. In fact we hate that kind
of selling! Your only fees are the discount rate, per charge fee, and the
$7.50 per month for ACCPC to issue a complete itemized statement with each
daily batch on it so you can easily reconcile your books on a monthly basis.
This fee also helps to defray the cost of the "800" Help Desk that is
available to you 24 hours a day as an ACCPC customer. You will always have a
thoroughly trained person on the other end of the phone that can help you at a
moments notice! There is no start-up cost whatsoever...zero ($75 to $195
savings!)

Question:

How long before I can accept credit and/or ATM/debit cards (i.e.,
the account is live)?



Answer:

Once your merchant account is approved, which usually takes
two/three business days, you will be able to accept cards as soon as you
receive & plug in your terminal.

Question:

What separates ACCPC from all other banks & companies offering
credit card processing services?



Answer:

You can expect to be treated in a highly ethical and professional
manner by everyone at ACCPC. We have been in business since 1998 and have long term plans for continued growth. We have seen literally hundreds of companies
come and go during our time in the industry. You can rest assured that the
great service you receive today will continue for as long as you need us! Our
pricing is more than fair and we don't try to sell you anything you don't
need. Our reputation is golden and will continue to be so, as we deliver
excellent products & services to you, our new customer!

Question:

How do I Program and Set up my terminal?



Answer:

Your Terminal and all equipment will be delivered to your door ready
to operate. Just plug in electric, and phone/ethernet line and your ready to take
Credit cards. ACCPC offers 24 hour live merchant support, so any questions you
have regarding installation or operation, can always be answered immediately.

Question:

When do I receive my funds?



Answer:

When you are accepted as a merchant with no restrictions (99% are
accepted), funds are directly deposited into your account in two to three
business days after you batch the order. Batching is a simple process that
allows you to review the days charges and then submit! You can also set up for
auto batch, at no additional charge. Some businesses may qualify for (NDF) Next Day Funding, ask if yours does.

Question:

Do I need to open a seperate checking account?



Answer:

No, all funds are credited and program charges are debited from the
checking account that you provide with your application.

Question:

How do I obtain supplies for my terminal. Who do I contact? What do
they Cost?



Answer:

You can contact Customer Service at our toll free 1-800-310-3812 or
Fax: (631) 385-7405 to obtain supplies. A LIVE Customer Service rep will
assist you. 


 Do You Have A Question That was not Answered
Here?


Contact us at: 877-202-0667



Contact Us

Accpconline

Sales

 877-202-0667
Customer Service

 800 310 3812
Fax

 877 223 0628 

 

25 Newbridge Rd

Hicksville NY 11803

Registered MSP of Merrick Bank

 

 

You can also use our contact form

News

Liability Shift as of October 2015. Contact ACCPC to get EMV compliant. 877.202.0667

Accepting American Express but not on NEW Opt Blue Program. Contact ACCPC for details

 

New Mx6 Merchant Portal

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